Privacy Policy
Your privacy matters to us. This policy outlines how rivanelthos collects, uses, and protects your personal information when you use our project budget management platform.
Information We Collect
When you use rivanelthos's project budget management platform, we collect several types of information to provide and improve our services. This includes information you provide directly, data we collect automatically, and information from third-party sources when applicable.
Personal Information
Name, email address, phone number, job title, company information, and billing details you provide when creating an account or using our services.
Usage Data
Information about how you interact with our platform, including pages visited, features used, time spent, and user preferences.
Technical Information
IP address, browser type, device information, operating system, and other technical details collected automatically when you access our platform.
Project Data
Budget information, project details, financial data, and other content you input into our platform for budget management purposes.
How We Use Your Information
rivanelthos uses your personal information for specific, legitimate business purposes that directly relate to providing and improving our project budget management services.
- Service Provision: To provide, maintain, and improve our project budget management platform, including processing transactions and managing your account.
- Communication: To send you important updates about your account, platform changes, security alerts, and respond to your inquiries.
- Platform Enhancement: To analyze usage patterns, identify areas for improvement, and develop new features that better serve your budget management needs.
- Legal Compliance: To comply with applicable Canadian laws, regulations, and legal processes, including tax reporting and financial record keeping.
- Security: To protect against fraud, unauthorized access, and other security threats to maintain the integrity of your financial data.
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. However, we may share your information in specific circumstances outlined below, always with appropriate safeguards in place.
When We Share Information
- With service providers who help us operate our platform (payment processors, hosting providers, analytics services)
- When required by Canadian law or legal process (court orders, government investigations)
- To protect rights, property, or safety of rivanelthos, our users, or others
- In connection with a business transaction (merger, acquisition, or sale of assets)
- With your explicit consent for specific purposes
Your Rights Under Canadian Privacy Law
As a Canadian-based service, rivanelthos complies with federal and provincial privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act). You have several important rights regarding your personal information.
Access Rights
You can request access to the personal information we hold about you, including details about how it's used and shared.
Correction Rights
You can request corrections to inaccurate or incomplete personal information in our records.
Withdrawal of Consent
You can withdraw consent for certain uses of your information, subject to legal and contractual restrictions.
Data Portability
You can request a copy of your project data in a commonly used format when you decide to stop using our services.
Data Security and Protection
Protecting your financial and personal data is our top priority. We implement comprehensive security measures that meet or exceed industry standards for financial data protection.
- End-to-end encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure data centers with physical and digital safeguards
- Employee training on privacy and data protection practices
- Incident response procedures for potential data breaches
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Different types of information have different retention periods.
Retention Periods
Account Information: Retained while your account is active and for up to 7 years after closure for legal and tax purposes.
Project Data: Retained according to your preferences, with options for immediate deletion or extended retention for historical reference.
Usage Analytics: Aggregated and anonymized data may be retained indefinitely for platform improvement purposes.
Communication Records: Customer service interactions retained for 3 years to ensure service quality and resolve disputes.
Cookies and Tracking Technologies
rivanelthos uses cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze platform usage, and provide personalized features.
- Essential Cookies: Required for platform functionality, including login sessions and security features. These cannot be disabled.
- Analytics Cookies: Help us understand how you use our platform to improve features and user experience. You can opt out of these.
- Preference Cookies: Remember your settings and preferences to provide a more personalized experience.
International Data Transfers
While rivanelthos operates primarily within Canada, some of our service providers may be located outside Canada. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data according to Canadian privacy standards.
All international transfers are governed by contractual agreements that require the same level of protection as provided under Canadian privacy law. We carefully vet all third-party providers to ensure they meet our security and privacy requirements.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.
Minor updates that don't materially affect your rights or how we handle your information may be implemented immediately. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions or Concerns?
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact our Privacy Officer.
Trois-Rivières, QC G8Y 6S6, Canada